Can I make a suggestion or air my opinion about the Government?

Yes. You can make suggestions about the government and proffer solutions, provided it does not constitute an attack on any persons or government agencies. All claims must be backed by facts.
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What are the report features of Kaci all about?

Kaci allows you to report certain incidents directly on the app such as law enforcement misconduct, report a crime or make a complaint pertaining to the app. You can easily make a complaint to the appropriate security authorities by opening the Kaci app and selecting the appropriate option

There is no limit to the number of complaints that can be made by a particular user. However, anonymous complaints may be restricted as operatives may find it difficult to act on such a complaint, if necessary, information are withheld.
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Can I report issues anonymously?

Yes. When you make suggestions or proffer possible solutions to problems for the government to look into or make a report about law enforcement, we keep any information relating to your identity confidential and will be at no risk of been arrested for expressing your rightful opinions.
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How can I report an officer?

Officers caught oppressing citizens, extorting or carrying out any corrupt practices can be easily reported via the Kaci app at any time without any form of restrictions.
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How can I make a Complaint?

Just send us a mail or call us using the details on the contact page.
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What is the timeline for complaints’ resolution?

Our Turn Around Time (TAT) for every complaint is subject to the selected target agency’s reply.
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Can I make as many reports or requests as I want to?

There are no limits to the number of complaints you can make.
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Can my petition be rejected?

Yes. If our team or selected target agency considers it to be against our or their policy.
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Can I withdraw a complaint or petition I have made?

This can only be possible as long as the initial complaint or petition made would have not been escalated further.
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How can I report a Crime?

Simply call the emergency contact. However, we encourage you to use Kaci as a last resort for such cases if you are unable to reach the appropriate authorities for any reason. Kaci is not a law enforcement app or emergency response channel.
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Can I report a crime on behalf of someone?

Yes, you can, but you will need to present certain contact details that we can forward to the authorities.
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What type of crimes can I report?

Any crime as stated by the Federal laws of Nigeria can be reported using the Kaci App.
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Can Kaci solve my crime or petition submitted on the platform?

No. Kaci is an intermediary and not one to interfere in any case relating to law enforcement.
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